
#62: Have a good supply of unique gift items to send to clients & business amigos for birthdays, anniversaries and any sort of special occasion.
As we all are becoming more “wireless,” we must remember gifts, especially for business. Who doesn’t like getting a personalized care package recognizing an anniversary, promotion, new birth, or a random occasion? We talked about personalized notes a few tips back, but giving gifts is also a great relationship builder (plus it’s fun!). For more along these lines, we have a post coming up about listening to and “dating” clients, but for now we just recommend taking notes on clients’ unique interests. Then when a special occasion comes up you will have a better idea of what will really make their day.
Also, keep on hand a collection of your own note cards and other swag to send along. This adds a personal touch as well as extending your brand. One of the things we do is we buy several copies of our favorite something - usually a business book or a great kid’s book for our clients’ kids.
Some of our favorite business gift books are:
Brand Gap, Zag, The Designful Company, Made to Stick, Groundswell
Some of our favorite kid’s gift books are:
Where the Wild Things Are, Little 1, Charley Harper ABCs
We also send gifts that are special or unique from our locale. We have a great caterer/deli/sweets mecca in Geneva called Movable Feast. We send their brownies whenever we need to. We also will send Lou Malnati’s pizza or Eli’s Cheesecake.
Anyway, I think you get the point. Take a few minutes to brighten your clients’ days. I guarantee they will appreciate it.
Any other suggestions? What do you send to your clients?


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